Access for Disabled Persons

The Centre has nine passenger lifts, all of which are large enough to accommodate a wheelchair and incorporate audio/voice announcements. One of these is a fireman’s lift that can be used in the event of an evacuation.

There are eight accessible toilet facilities throughout the Centre. These are equipped with emergency alarms and can be accessed from function rooms by using lifts where necessary.

There is no fixed seating at the Centre, therefore wheelchair spaces can be positioned anywhere in the meeting rooms. In addition, all corridors are wide enough for wheelchair access.

A wheelchair ramp can be fitted to the stage for larger meeting areas and a portable wheelchair lift can be used to provide access to the stage in smaller meeting areas.

Car Parking

Disabled delegates arriving at the Centre in a vehicle with a disabled badge displayed will be allowed to park on the forecourt of the building. Taxis and other vehicles will also be allowed on to the forecourt to enable disabled passengers to disembark more easily.

There is a ramp from the forecourt which leads to the front doors and is wide enough for easy wheelchair access.

Guide Dogs

Guide dogs, hearing dogs and other assistance dogs are welcome at the Centre.

Induction Loops

There are induction loops fitted permanently in many of the Centre’s rooms. Induction Loops can be fitted in all other rooms by arrangement with Interface, our in-house production team on 020 7798 4118.

Personal Evacuation Plans

The Centre has a Duty of Care to ensure that all persons can evacuate safely in the unlikely event of this being necessary.

Any person who feels that the nature of their disability would hinder or delay the evacuation of themselves or others down fire escape stairs are asked to contact the Centre’s Fire Officer prior to their event on 020 7798 4053 to agree a mutually convenient Personal Evacuation Plan.